Privacy Policy

Information we collect

When you submit a contact or audit request, we may collect your name, work email, phone number, company or property name, property type, service interest, and any message you provide.

We automatically collect standard technical data such as IP address, browser type, and pages visited through our hosting and analytics providers.

How we use information

We use submitted information to respond to inquiries, schedule technical audits, coordinate emergency response when applicable, and improve our services.

We do not sell your personal information to third parties.

Storage and security

Lead data is stored in secure cloud infrastructure (Supabase) with access limited to authorized Trinity personnel and service providers who support our operations.

We apply reasonable administrative and technical safeguards, but no online transmission is completely secure.

Retention

We retain lead and contact records as long as needed to fulfill the request, maintain business records, and comply with legal obligations.

Your choices

You may request access, correction, or deletion of your information by contacting us through the Contact page or by calling 1-800-TRINITY.

You may opt out of non-essential marketing communications at any time.

Contact

For privacy questions, contact Trinity Water Guard via the Contact page at trinitywaterguard.com/contact.